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LEVEL 1 |
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Service and
Asset Management Suite - Level 1
Service and
Asset Management Suite - Level 1
is designed to help organizations
actively eliminate unnecessary
software and hardware costs. |
Components:
Application Metering
Solution™
Application Metering Solution™ determines which software
applications and licenses are actually being
used and how often enabling you to reclaim
unused software licenses, eliminate or
reallocate unused licenses, prepare internal
audits, and plan for future software purchases.
Matching usage information to purchased license
counts stored in the software license agreement
allows you to more accurately gauge future
software needs, which reduces costs and risks
associated with overbuying and under buying.
Inventory Solution®
Inventory Solution® for Clients empowers you to take control of
your Windows and Macintosh clients' hardware and
software from the convenience of your Web
browser. Extensible agents allow you to manage
what data is captured and how it’s reported,
while zero-footprint technology and built-in Web
Reports enable Inventory Solution to provide you
with a quick return on your investment.
[Download Datasheet]
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LEVEL 2 |
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Service and
Asset Management Suite - Level 2
Service and
Asset Management Suite - Level 2 is an add-on to Service and
Asset Management Suite (Level 1) or
Client Management Suite (Level 1)
designed to help organizations
maximize existing IT investments
through active asset management.
Asset Control Solution, Contract
Management Solution and Connector
Solution are licensed for concurrent
use, allowing multiple people to
manage any number of assets but
limiting access to one person at a
time per license. Barcode solution
is licensed per barcode device
allowing multiple individuals to
share the use of a single barcode
unit. |
Components:
Asset Management
Solution
Asset Management
Solution software tracks and manages
the physical, contractual and financial data
associated with the IT assets in your
environment throughout their lifecycle – from
receiving through disposal. The solution
empowers you with a firm understanding of how
your IT assets are being used at every point of
their lifecycle to help you identify possible
cost savings, fulfill compliance initiatives,
and justify your business decisions.
CMDB Solution
CMDB Solution
software is a centralized repository that
actively tracks, manages and accounts for all
configuration items, users, and business
services that comprise your IT infrastructure.
The solution provides visibility into
relationships and dependencies between these
items as well as detailed configuration data
required to effectively manage the operational
tasks associated with incident, problem, and
change management.
Connector Solution
Connector Solution
software integrates Altiris solutions with your
organization’s third-party systems. Use
Connector Solution to leverage user and
organizational data from your HR system, cost
information from your financial system, and
other pertinent data from your critical business
systems. The solution is a powerful way to
connect information systems, giving you overall
visibility into your organization. All Altiris
connectors use the Connector Solution
architecture for building specific connector
packs, such as for HP OpenView, Microsoft SMS
2003, and Remedy Help Desk.
Barcode Solution
Barcode Solution software integrates with Service & Asset
Management Suite to help you eliminate data
input errors, accounting irregularities, and
redundancies. By leveraging bar code technology,
Barcode Solution provides a simpler, more
accurate way to gather and verify information in
the field.
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LEVEL 3 |
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Service and Asset Management Suite - Level 3
Service and Asset Management Suite - Level 3 is an add-on to Service and Asset Management
Suites - Levels 1 and 2, providing the added
value of Altiris Helpdesk Solution™, a powerful
incident management tool. Designed
for quick implementation, it enables
you to realize immediate benefits.
Helpdesk Solution may also be
purchased as a separate, stand-alone
solution. |
Components:
Helpdesk Solutions
Software
Helpdesk Solutions
Software is a powerful
incident management tool that allows you to
ensure infrastructure availability and raise
service levels while reducing costs. Designed
for quick implementation, it enables you to
realize immediate benefits. The solution is
built on the Altiris Notification Server
architecture and is fully integrated with other
Altiris components such as asset management,
remote control, and Web-based administration
tools. [ Download Datasheet
]
Carbon Copy Solution
Carbon Copy Solution software isn’t your
average remote control application – it provides
access from a Web browser. Plus, its powerful
management features give you the tools you need
to remotely administer your corporate
environment. Integrated client deployment and
configuration simplifies distribution, while
reports and notification policies track client
installations and remote sessions. [Download
Datasheet]
Real-Time System Manager
Real-Time System Manager software enables you to manage virtually any
Windows computer remotely from a browser. Use Real-Time System Manager Solution
to view real-time status and configuration data, and perform numerous diagnostic
and management tasks from any computer with a Web browser.
Also Note:
Service and Asset Management Suites are also
available as part of the more
comprehensive Total Management Suite designed to
help IT organizations manage, secure and support
all IT assets promoting effective service
delivery.
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Total Management Suite
Combines all of the functionality included in
- Client Management Suite Level 1, Level 2 and
Level 3;
- Service and Asset Management Suite Level 2 and
Level 3;
- Server Management Suite Level 1, Level 2 and
Level 3;
- Wise Package Studio – Suite,
- Handheld Management Suite*,
- Deployment Solution for Network Devices,
- Inventory Solution for Network Devices
- Software Virtualization Solution.
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Customers must purchase Total Management Suite
for all client, server, and handheld nodes in
the organization.
