Browse Control - Console Features

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BrowseControl

Enable and Disable Internet Usage to Control Surfing on PCs

A. General Questions

A1.	What is BrowseControl?

A2.	How does BrowseControl manage Internet permissions - by User or PC?

A3.	Which operating systems does BrowseControl support?

A4.	Which browsers does BrowseControl support?

A5.	What are the limitations of the trial?

A6.	Is BrowseControl Vista compatible?

B. Installation Help

B1.	Does the Console have to be installed onto a Server?

B2.	How do I install all Components of BrowseControl onto a Single PC - Standalone/Home user?

B3.	Why can't I see the Client in the Console window after installing?

B4.	How do I configure BrowseControl so that it will work with my Proxy Server?

B5.	I have lots of machines and can't go to each one to install the BrowseControl Client. How do I deploy the Client?

B6.	Why does the Remote Client Installer return the error messages “Access Denied” or “RPC server is unavailable”?

C. Functionality Queries

C1.	How can I customize BrowseControl settings?

C2.	Can I restrict access to the Internet but still allow access to our local Intranet?

C3.	Can I delete a group / client?

C4.	How can I view the IP address of a client Computer?

C5.	Is URL filtering supported in BrowseControl?

C6.	What is protocol filtering?

C7.	Scheduler information has not reached the Clients even though the scheduler settings were applied to a Group/Client. Why is this?

C8.	What are the ways to allow Internet access to Client systems?

C9.	What is the best way to allow or disable Internet access to a number of systems?

C10.	Does BrowseControl support multiple scheduling?

C11.	I forgot the Console password. Is it possible to retrieve it?

C12.	What ports need to be opened on my firewall software or Windows XP SP 2 Firewall?

D. Application Blocker

D1.	Can you block an application from being running using BrowseControl?

D2.	Is it possible to block Screen Savers with Application Blocker feature of BrowseControl?

D3.	Is the Application Blocker feature a mere window blocker?

D4.	Is it possible to cheat/get around the Application Blocker by renaming the exe file?

D5.	Is it possible to show a message box to the user while the user tries to run a blocked application?

D6.	Is it possible to block applications silently, i.e.; with out showing a message box?

E. Allowed List

E1.	Why isn't the site I entered into the allowed list working when I turn the internet off?

E2.	How can I give access to ALL of the sites localized on a domain i.e.. Yahoo.com, Yahoo.ie, Yahoo.co.uk?

F. Vista-Related

F1.	Does BrowseControl support Windows Vista?

F2.	Why does Vista give me a prompt saying ‘An unidentified program wants access to your computer’ when running BrowseControl Console or Server Manager?

F3.	How do I install the BrowseControl Server and Console from the .MSI file with User Access Control (UAC) enabled?

F4.	When performing a Remote Client Install on to a Windows Vista machine, I keep receiving the error ‘Unable to connect!’

F5.	The command to bring up the local Client configuration interface brings up an error regarding Interactive Services – how do I access it?

G. Other Common Queries

G1.	Can I block P2P applications (ie. Kazaa, Limewire) and Instant Messaging (ie. MSN, AIM) using BrowseControl?

G2.	To prevent users from using Hotmail, which URL's should be added to the Blocked list?

G3.	How can I block certain (potentially dangerous) file types from being downloaded or viewed?

G4.	Can we use BrowseControl to block the users access to Floppy disks and CD/DVD Drives?

G5.	Can BrowseControl switch between User and Computer Mode?

H. Uninstall Help

H1.	How can I uninstall the BrowseControl Client?

H2.	How can I uninstall the BrowseControl Console?

H3.	How can I uninstall the BrowseControl Server?

I. Purchasing Related

I1.	Where can I get pricing information?

I2.	By what methods can I purchase BrowseControl?

I3.	How is the product delivered?

I4.	What is 12 months free maintenance?

I5.	Do I have to pay for the product every 12 months?