| 1. |
How can I customize the BrowseControl settings? |
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On the Console menu click on Tools --> Options, to edit the settings. | |
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| 2. |
Can I restrict access to the Internet but still allow access to our local Intranet? |
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Yes you can allow access to your local Intranet page and still deny Internet access. To do so, enter in the name of the Intranet page into the Allowed List to be given access to it.
e.g. Intranet Page: http://companymachine/
Enter in: "companymachine" into the Allowed List to allow access to the page.
Alternatively, you can enter the IP address of the Intranet server.
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| 3. |
Can I delete a group / client? |
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You can delete a group if the group does not contain any Computers/Users. However, BrowseControl will not allow you to delete a connected client.
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| 4. |
How can I view the IP address of a client Computer? |
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When in Computer mode, you can view the IP address of a client by right clicking on a computer from BrowseControl Console, then selecting Properties from the menu. The properties dialog window provides detailed information, such as the Computer name, IP address and the group in which the Client belongs to. | |
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| 5. |
Is URL Filtering supported in BrowseControl? |
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Yes, you can provide access to selected sites. First set the Internet setting to OFF, by right clicking on the specific Group and click on Internet/OFF. On the menu select Tools/URL Filter. On the “URL Filter” screen add the URL addresses of the sites to be made accessible or to be denied to the users. Please note that http:// prefix does not need to be added. Just enter the www address. To deny access to specific URLs click on the Blocked List tab and transfer the URLs to the Blocked List pane. To allow access to specific URLs, transfer the URLs to the Allowed List panel. This feature is group specific.
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| 6. |
What is protocol filtering? |
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To block access to specific protocols select Tools --> Group Settings and click on the Port/Proxy tab. Click on the Port Type to select the desired protocol and click on the Add button. The port number may need to be modified according to your settings.
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| 7. |
Scheduler information has not reached the Clients even though the scheduler settings were applied to a Group/Client. Why is this? |
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This can be resolved by selecting the specific Group or Client and selecting File --> Refresh Data to Clients on the menu.
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| 8. |
What are the ways to allow Internet access to Client systems? |
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There are primarily three methods.
- Internet ON/OFF (Tools/Internet)
- Applying scheduler (Tools/Scheduler)
- Timer (Tools/Timer)
All the three methods can be accessed from the menu under ‘Tools’ or by right clicking the specific group or Client pc icon. | |
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| 9. |
What is the best way to allow or disable Internet access to a number of systems? |
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Create a new group and add the selected Client PCs to this group. Set the scheduler information for this group by right clicking and selecting "Scheduler". Click on Enable Scheduler button to apply the scheduler settings to the clients. | |
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| 10. |
Does BrowseControl support multiple scheduling? |
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Yes. BrowseControl supports multiple scheduling of up to 10 time intervals. You can create schedules to make the Internet accessible to Clients at scheduled intervals e.g. daily, weekly and monthly etc. | |
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| 11. |
I forgot the Console password. Is it possible to retrieve it? |
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Contact your local Codework Ltd. office. Click here for contact details.
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| 12. |
What ports need to be opened on my firewall software or Windows XP SP 2 Firewall? |
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Under the default settings, the following TCP ports must be available open the server: 3050, 8998, 8999
Also, the following UDP port should be available on the client for remote message purposes: 8999
To make these changes on Windows XP, access the Control Panel -> Windows Firewall, select the Exceptions tab, click on the “Add Port” button and add the above ports. | |
