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ManageEngine IT360

ManageEngine IT360 is an integrated business service management solution that provides enterprises with in-depth visibility into their IT infrastructure. The business level dashboards show KPIs that help various stakeholders understand the impact of downtimes on the business. ManageEngine IT360 provides a wide range of services such as network management, application performance management, traffic analysis and network forensics which helps troubleshoot performance issues across technology silos from a single web console.

Key Features Key Benefits
• Includes Business Service Management, Network, Server, Application, Database, Bandwidth Monitoring, IT Asset Management, ITIL based Service Desk, and Performance Reporting

• Add a business context to your IT resources, define dependencies and improve Fault and SLA Management

• End-to-end network infrastructure platform that offers advanced fault and performance management across WAN, VoIP services, network devices, and other IT infrastructure such as printers and UPS with automatic discovery of network devices

• Monitoring of server load, disk utilization, processes, memory utilization, disk I/O stats and server CPU utilization with agent less approach to server monitoring		 • Reduce the complexity of workflows in production and make it easy for the IT Administrator to run IT operations with the in-built ITIL ready Service Desk

• Gain best practices to ensure that your IT services are available 24x7x365

• Identify root cause of performance issues quickly and prioritize issues in production

• Plan capacity and ensure higher ROI as well as reduce people costs by simplifying workflows

• The integrated Service Desk with support for problem management, change management, knowledge base and automated trouble ticketing makes workflows in production simpler, thereby making more efficient use of IT Personnel

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Data Sheet

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Suite Overview

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