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Netop Remote Control

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Remote Control
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Secure Remote Management and Support
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Netop Remote Control provides one intuitive interface for complex remote maintenance and user support across more platforms and devices than any other remote control product. Netop Remote Control features industry leading encryption and the most comprehensive security system on the market. And when it comes to security you are in charge; you decide who can delete files, upload new files, change system settings, etc. You can rest assured that your remote sessions and vital information are safe from unauthorized access.
 
  • Overview
  • What's New

Broad Platform Support
Netop Remote Control includes software for management of all current platforms (Windows, DOS, MAC, Linux, OS/2, Solaris) including support of terminal servers, mobile units and embedded devices (optional).

PhoneBook
Easily connect with centralized phonebook - Organize, share and customize all connections. Easy access to all end user computers, no matter where they are or how many you have.


Intel vPro support
Our system allows you to remotely control computers before the operating system is loaded or even if no operating system is available. Power it on/off. Enter and change BIOS settings. Install an operating system from an installer based on the guest computer. We make it easy.

Leading Security Functions
Netop encrypts all data traffic with 256-bit AES, 2048-bit dynamic key exchange and supports leading authentication and authorization systems such as Smartcards, RSA Secure ID and Directory Services. Remote login using Smartcard.

New Version – NRC9.5
Windows 7 support
Improved 64-bit compatibility
Extended Intel vPro support
ActiveX Guest
WebConnect Domains


WebConnect
The case for re¬mote control software is clear, but sometimes even the best remote control soft¬ware falls short. Multiple firewalls and support reps on the move can make it difficult to perform remote support.
Netop WebConnect, the new connection module for Netop Remote Control, side-steps firewalls, proxies and routers. Now you can offer your company world-class support from anywhere and avoid costly desk-side visits.

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Security Server
Netop Security Server provides centralized security, administration, authentication and authorization of all remote control users. All remote control activity can be logged and recorded. You are in full control of who can do what, where and when.

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Netop Gateway
The Netop Gateway is a module that offers routing of Netop traffic across protocols and serves as a central point of access across networks and protocols (UDP, http, etc.). This is particularly useful in providing flexibility for Terminal Services environments.

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Netop On Demand
Remote Control without a pre-installed Netop host. Integrates seamlessly with Netop Remote Control.

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Netop Mobile & Embedded
Remote control for Windows CE/Mobile-based systems via Netop Guest. Integrates seamlessly with Netop Remote Control.

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New Version: Netop Remote Control 9.5
The latest release of Netop Remote Control (version 9.5) was launched on December 1, 2009 and introduces a number of enhancements to help you remotely manage your infrastructure and users across your enterprise.


Netop Remote Control 9.5 extends the industry leading cross-platform capabilities with support for Windows 7, improved 64-bit compatibility, extended Intel vPro support, easier connectivity across the internet using Netop WebConnect and better integration opportunities with the ActiveX Guest.

Windows 7 support
Following the official release of Windows 7, we have introduced support for Microsoft's latest desktop operating system and extended our cross-platform support capabilities.

  • Windows 7 support for all Netop Remote Control modules: o Guest, Host, Gateway, Security Server (Security Manager), Name Server, Connection Server and Pack 'n Deploy
  • Windows 7 editions supported include:
    • Starter, Home Premium, Professional, Ultimate and Enterprise
    • 32-bit and 64-bit editions

Improved 64-bit compatibility
The latest edition of Microsoft's 64-bit server operating system is now supported with this latest release of Netop Remote Control.

  • Windows Server 2008 R2 support for all Netop Remote Control modules:
    • Guest, Host, Gateway, Security Server (Security Manager), Name Server, Connection Server and Pack 'n Deploy
  • Windows Server 2008 R2 editions supported include Foundation, Standard, Enterprise and Datacenter.
  • General enhancements have been made to the Host application when running in a 64-bit environment improving stability and connectivity

Extended Intel vPro support
Further improvements have been made to the Intel vPro (iAMT) support in Netop Remote Control 9.5 allowing you to extend manageability through the Netop Guest application to machines that are switched off or where the operating system cannot be loaded. Changes to version 9.5 include:

  • Improved network scanning - when scanning for Intel AMT compatible devices, the performance is 5-10 times faster when scanning the local network and up to 25% quicker when scanning foreign networks
  • Updated inventory module - the Netop Guest now detects which version of Intel AMT can be supported by the current hardware including Intel AMT 4.0, 4.1 and 5.0
  • Improved diagnostics - easier to troubleshoot connection errors with improved notification messages and better handling of SSL certificate issues
  • Updated event descriptions - event log viewer is now capable of displaying the descriptions for new Intel AMT 4.0 and 5.0 events
  • Customized toolbar and commands - introduces the ability to customize the vPro console toolbar layout as well as define and send arbitrary Intel AMT commands

WebConnect Domains
Using Netop WebConnect offers easy connectivity between your Netop Remote Control modules across the internet without the need to configure additional firewalls. Netop WebConnect 1.6 introduces the ability to use WebConnect Domains, which offers the following benefits:

  • Flexible account management and hierarchical structure within the Netop WebConnect database
  • Organizations hosting their own WebConnect service can create a separate Domain for each customer
  • Added security as a valid Domain should be specified in the WebConnect credentials and WebConnect Domains are completely separate for each customer
  • Each Domain has a separate administrator and the management of each Domain can be delegated and easily managed through a web browser

ActiveX Guest
To improve accessibility and integration for Netop Remote Control 9.5, the new ActiveX Guest (nguestx.ocx) is available to embed the core Netop Guest functionality into your own applications and web sites.

The ActiveX Guest has been updated to include the following enhancements:

  • Improved interface - the standard user interface for connection and configuration options has been updated to improve usability and includes product re-branding additions
  • WebConnect support - the ActiveX Guest can now communicate with any compatible Host that supports Netop WebConnect making it easy to provide remote support across the internet without configuring additional firewalls
  • Text based Chat - during a remote support session, a text based chat session can be initiated by the ActiveX Guest to improve communication providing the relevant permissions have been assigned
  • Connection properties - connection settings normally found in the full Netop Remote Control Guest application are now available in the ActiveX Guest. This includes encryption methods, screen optimization features and keyboard/mouse options * Browser and platform support - improved support when running the ActiveX Guest from Internet Explorer including IE8 on Windows 7 and Windows Server 2008 R2
  • Screen region - define a specific region of a remote screen to be transferred to the ActiveX Guest during a remote support session
  • Prevent further connections - when the Host is configured to allow multiple Guest connections, the ActiveX Guest user can prevent additional connections during a session if permitted by the Host
  • Take keyboard and mouse control - when the Host is configured to allow multiple Guest connections, the ActiveX Guest can automatically take over control of the keyboard and mouse from other connected Guests if permitted by the Host
  • Sample web page and application - a demo application (nguestx-demo.exe) and web page (nguestx.htm) are supplied to assist customers in setting up and using the ActiveX Guest within their own applications. The nguestx.ocx file must be registered on the local machine before using the ActiveX Guest
  • Licensing - in order to use the ActiveX Guest, a new license key is required. The license can be entered in several ways and is required to establish a remote support session

Click here for more information about the new release.



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